Problem with setup

cannot get bot to work it said no internet connection avalible but i have the internet working? any suggestions thanks

Hey Bob,

Which installer did you use?

The expert download one or the one that comes with the AutoInstaller?

i am using the autoinstaller

Bob, most likely culprit is your firewall.

Don't have enough details to tell you more.

There has been about 20 successful regs at this point, so the problem is on your end.

got it think it was my firewall, shutdown most of my process and it worked than, but know it wont let me start it up it says i need 1600x1200 screen resolution to run it. my monitor dosent go that high is there any way i could change it to run it on lower resolution? thanks

Not with the current release.

Your only option is to set up a Virtual Machine. This product was fully tested in VMWare, so it is recommended.

Im sorry i am a little new at this could you explain to me what a virtual machine is, and will it work with my current monitor

Thanks

Bob,

I'm gonna move this into the General Support forum, and then I will answer, hang on.

Alright,

VMWare is basically a virtual computer inside your computer. You can set whatever resolution you want inside there, regardless off your screen resolution. It will basically be another application windows, but inside there will be a virtual copy of Windows XP running.

To get that going, what you need to do is download VMWare Server (I believe it's free), and install Windows XP on it. Once that is done, you can set the resolution to the correct setting there, install the bot, etc..etc..

ok I got vmware installed and ran the auto installer but now after chosing the evaluuation for 15 days i get a error message saying unauthorised copy #555 any suggestions?

Thanks

Bob,

You keep running into problems, your luck must be running out. I don't know exactly what you are doing, so it's difficult to help you.

Try uninstalling Logical AI and reinstalling from scratch. AutoInstaller should work perfect, at least it does over here.

Bob, apparently I'm at fault. Or Windows maybe. One of the files get corrupted with some installs.

This Patch will sort you out.

Bob, did you use this Patch??

You don't have to jump threads, I answer every thread.

You are going to have to get prolific Bob, just like bebe in the other thread, in order for me to help you.

What did you do from the very start and what is happening? Tell me as much detail as possible.